Privacy Policy

Data Controller

The company responsible for the processing of your data under this Privacy Policy is:

PENTRILO, S.L.

TAX ID: B58081969

address: P.I. Romica C/4 Bis plot 224, 02007, Albacete

Email address: pentrilo@pentrilo.com

web: www.pentrilo.com

telephone: 900 104 931

Registered in the Commercial Registry in Volume 24750, Folio 208, Page B75679, Entry 16.

At PENTRILO, S.L., we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy aims to regulate all aspects relating to the processing of data of the different users who browse or provide their personal data through the different forms located on the website.

Personal Data

Personal data is information that identifies you or makes you identifiable. Through the website, in the boxes provided for this purpose, we collect the personal data that the user communicates to us: Name, surname, email, telephone number, postal address, city, etc. as well as all data that the user voluntarily provides us through any of the social networks in which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.

The user’s visit to the website does not imply that they have to provide any information about their personal data. However, if they do provide it, the data will be processed lawfully and subject at all times to the principles and rights set out in the GDPR 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of 5 December.

Purpose, duration and legitimacy of the treatment:

We will process the data provided by the user for the following purposes:

• We will process the data provided by the user for the following purposes:To respond to the request or query made by the user through the contact form located on the website. We collect and process the user’s personal data in order to process and manage your request, query or any other request made through said form. We will retain this data for the time necessary to comply with your request and for the time established by law, with a minimum duration of 3 years.

  The basis for legitimation of the processing of data will be the consent given by the user by selecting the box to accept our privacy policy before sending the request. The user has the right to revoke his or her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

• Sending newsletters and bulletins about PENTRILO, S.L. products. With the user’s consent, we collect and process your personal data in order to send you information about our products and services. We will retain these data as long as the user does not revoke his or her consent to the processing of the same and for the time established by law with a minimum duration of 3 years.

  The basis for legitimation of the processing of the data will be the consent given by the user when selecting the box to accept our privacy policy before subscribing to the newsletter in the form enabled for this purpose on the website. The user has the right to revoke his or her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

• Improve your experience when browsing the website. We will retain these data as long as the user does not revoke his/her consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years.
  The basis of legitimacy to improve your experience when browsing the website is the consent given by the user when accepting the cookies. The user has the right to revoke his/her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.
• To manage our social networks and send you information about our activities and products. We will retain these data as long as the user does not revoke his/her consent to the processing of the same and for the time established by law with a minimum duration of 3 years.
  The legitimate basis for managing our social networks and sending you our activities and news is the consent you give us to do so. The user has the right to revoke his/her consent at any time without affecting the legality of the processing based on the consent prior to its withdrawal.

Assignment or communication of personal data and international transfers:

Your data will not be communicated or transferred to third parties unless there is a legal obligation or to those providers linked to the Controller who act as data processors.

No international transfers are made. In the event that they may be made at any time, you will be notified in order to obtain your consent.

Data update

It is important that the user informs us whenever there has been any change in personal data so that we can keep it up to date. Otherwise, we cannot be held responsible for its veracity.

The user guarantees that the personal data provided is true, guaranteeing that all information provided corresponds to the real situation, that it is updated and accurate, and is obliged to communicate any modification.

Third Party Data

If the user provides data of third parties for any purpose to PENTRILO, S.L., he/she guarantees that he/she has obtained this data lawfully, that he/she has previously informed the affected parties, obtaining their consent to communicate it and that the information provided is accurate and truthful.

Mandatory nature of the requested information

All our forms have an asterisk (*) next to mandatory data. If the user does not fill in these fields, or does not check the box accepting the privacy policy, the information will not be sent.

Using Passwords

In order to access the Private Area, the USER must “Log in” and include the email address and password generated in the registration form according to the complexity rules established at any time on the website.

Users are responsible for the proper custody and confidentiality of any identifiers and/or passwords they have selected during registration, and agree not to transfer their use to third parties or allow access to persons other than the user.

Likewise, it shall be the user’s obligation to immediately notify the Controller of any event that may lead to the improper use of the identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed with their immediate cancellation.

Rights of interested parties:

You have the right to access your data and obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update your data and request the rectification of inaccurate data or request its deletion when the data is no longer necessary for the purposes for which it was collected. You may request a restriction on the processing of your data and object to the processing of your data by revoking your consent, as well as exercise the right to data portability. Likewise, you have the right not to be subject to decisions based solely on the automated processing of your personal data. You can exercise your rights by contacting us at P.I.Romica C/4 Bis parcela 224, 02007, Albacete. Email: info@pentrilo.com

If you consider that your rights have not been properly addressed, you have the right to file a claim with the supervisory authority at www.aepd.es

Processing of data of minors

Anyone who provides data through the forms on this website and accepts its processing declares that they are over 14 years of age, and access and use of the portal is prohibited for minors under this age. If at any time, the Controller detects that a minor under 14 years of age has provided personal data, we will proceed to cancel it. Likewise, parents or guardians may in any case contact PENTRILO, S.L. to block the access account of minors under their care who have registered by falsifying their identity.

Social networks

The purpose of tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility and dissemination to the activities carried out by our organization. These tools store personal data on the servers of the respective services and are governed by their own privacy policy. It is recommended that you review and read the conditions of use and privacy policy of the social network at the time of registration, taking into account the different configuration possibilities in relation to the degree of privacy of the user profile on the social network.

Likewise, the Controller reserves the right to remove from its social networks any information published by third parties that violates the law, incites others to do so, or contains messages that violate the dignity of persons or institutions. As well as the right to block or report the profile that is the author of these messages.

Cookies Treatment

A cookie is a small file that is downloaded and stored on the user’s computer when they access a website. Cookies allow the website, among other things, to store and retrieve information about the browsing habits of the user or their equipment and, depending on the information they contain and the way in which they use their equipment, they can be used to recognise the user. The user has the option of preventing the generation of cookies by selecting the corresponding option in their browser program. You can obtain more information by reading our Cookies Policy.